Read the TLG Solutions case and consider the following questions:
- What is the client requesting? What goal does the client have for this project?
- What are the presenting problems? What do you think may be any underlying problems? Which of these underlying problems is most likely, in your view?
- What data would illustrate whether these underlying problems are occurring? Which method of data gathering would you use and why? (Consider using the method of analysis shown in Table 7.2.) Write a proposal that explains what data you will gather through what means (interviews, surveys, focus groups, observations, and/or unobtrusive measures). Include any questions you might ask, observations you would undertake, and/or documents you would want to gather.
- What are the advantages and disadvantages of your data gathering choice(s)? Include a rationale and proposed timeline for your approach and any details about the data gathering method itself, including possible interview or survey questions, documents to gather, or observations you would conduct. Finally, ensure that your proposal addresses any additional contracting needs you may have in your relationship with Greenfield.